Hats Off to IRCTC
In recent times, IRCTC has done a good work – from setting up food kiosks in railway stations to managing Pantry Cars at some of the major inter-city (IC) trains and long-route trains.
But the most remarkable achievement for me is the online reservation facility being offered by this organization at www.irctc.co.in which has made train ticket booking, a hassle free affair. Gone are the days people waited for hours at reservation counters, more often than not setting aside some productive hours for this task. This online ticket reservation facility comes handy while booking tatkal reservation, as when we stand in the queue the odds of getting a tatkal ticket on some of the famous trains like Pandiyan or KK Express are less.
But the other day, when I decided to use this facility, to my greater shock, I found this site was closed for maintenance on a Sunday. By the time, I reached the nearest reservation counter, alas it’s too late. Tatkal Quota itself moved to Waiting List. I cursed for being more tech-savvy that day.
Otherwise the site is too cooooooooooool.
So next time you propose for a trip by train, why don’t you try www.irctc.co.in
NOTE: for logging on you need to register (hardly it’ll take two mins in a 256K line) and you should have credit/debit card
Happy Journey
Soumyadip said,
November 24, 2007 at 10:19 am
The online railway reservation via irctc.co.in is really a boon. And you also need not have a credit/debit card to make the transaction. You can also use an ITZ cash for making the payment and neighbourhood cyber cafes also provide this service for a minimal charge. Though there are still some hassles involved in this, like late credit to your account for cancelled tickets and incorrect debit from your account (both of which I experienced myself), it is still the easiest way to plan your journey.
And I must give due credit to their customer service that within a couple of days of registering my complaint regarding the aforementioned problems, my account was credited with the due amount.